If you purchased online through Ticketpro.ca
A ticket refund will be processed automatically on the original credit/debit card used for the purchase. No further action is required on your part. Due to the high volume of refunds to process, it is possible that the refund will not appear in your account for a few weeks. Please wait at least three weeks after receiving this message to contact Ticketpro at [email protected] if you have not yet received your refund.
If you purchased in person at a Ticketpro outlet such as MacQuarries or The Marigold Cultural Centre
Please contact the outlet for their opening hours to confirm when you can go get your refund processed in person.
MacQuarries Pharmasave : (902) 895-1681 Ext. 211
Marigold Cultural Centre : (902) 897-4004
If you purchased in person at the RECC
The safest method of a refund would be to take a picture, or scan your tickets. Email them, along with your name/address/phone number over to [email protected] and we will be able to process your refund.
Alternatively you can bring your tickets in to the RECC and we can gather your information and submit for a refund.
Regardless of the method of payment, all refunds from the RECC will be issued via Cheque and sent through the mail within 2 – 4 weeks